Accessories for synths and synthesists
Accessories for synths and synthesists
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Shipping Worldwide Since 2013!

Order Completion Time

Normally, we ship on Mondays and Thursdays.  During November to January and other peak periods we ship at least 3 times per week.

Shipping Cost

To determine shipping cost, place your item(s) in the shopping cart and proceed to the beginning of the checkout process.  Your shipping cost will automatically be calculated based on your address, package size and package weight. You will not be required to enter payment information at this stage of the checkout process.  If you find that the shipping cost is too high you can simply empty the shopping cart.

Shipping Methods

Within the USA

All packages are shipped via the USPS.  In mid 2021 we will begin offering UPS as a shipping option.  USPS Priority packages take 1-3 days after order completion, while First Class Mail takes 2-5 days after order completion.

For those in the Chicago area, we offer in-person pickup at our workshop near the corner of Halstead and Chicago Ave.  You must arrange an appointment ahead of time as our operation is small and we are not always in the shop.

International

All packages are shipped via the USPS (Unites States Postal Service) which transfers packages to the local postal service for final delivery in the destination country.  Some of the local postal services are:

  • Australia Post (Australia)
  • Deutsche Post (Germany)
  • La Poste (France)
  • Los Correos (Spain)
  • PostNL (Netherlands)
  • PostNord (Denmark, Sweden)
  • Royal Mail (UK)

International Transit Times

In-transit time after packaging and processing is typically 5-7 days to Canada and 10-12 days to the UK, EU, Australia and Japan. 

International Tracking

Tracking information is detailed and accurate while the package is in the US.  Once it's transferred to an international hub in the USA (typically at a Chicago airport) tracking information will be limited because the destination countries often do not report back to the USPS until the package is delivered to the recipient.

International Customs

Customs fees are paid by the customer to their local government-appointed customs authority when the package is delivered.  The shipping charge that you pay KVgear covers only the postage and packaging, not the customs fees.  KVgear accurately reports a description and value for all contents in a package.  We will not undervalue the cost of the shipment in order to allow the recipient to pay lower customs fees.  To do so would be illegal and would put our business at risk.